Amid the pandemic, using trust to fight shadow IT
With most workers scattered at home and trying to come up with their own ad-hoc IT workarounds, there’s an easy way for IT shops to build trust: communicate. Warren Wong (CC0) Shadow IT, where workers sometimes go rogue in their efforts to solve business problems, can create challenges – and opportunities – for companies in the best of times. With the COVID-19 pandemic still unfolding, these are not the best of times. With most employees and executives still working from home,…
Remote desktop software: 8 enterprise-friendly IT support tools
The explosion of work-at-home employees and customers has spurred the need for more robust remote assistance software in many organizations. Here’s help. Thinkstock For many companies, IT support has typically meant a member of the help desk walking over to an employee’s desk and looking over their shoulder to fix any problems, or a quick one-to-one connection between an IT staffer and a remote office employee. With a majority of employees and IT staffers now working at home due to…
How to check someone else’s schedule in Outlook
You can quickly check via Microsoft 365, Office 365, or Exchange on any platform to see if people are available for a meeting you want to set up — and avoid the email swarm around who’s free when. Rawpixel (CC0) “Is everyone free Thursday at 10am? If not, when you are free for our new-project meeting?” If that’s how you figure out when to schedule meetings with your colleagues, there’s a better way built into Office 365, Microsoft 365, and Microsoft…
Tech tools and tips from African IT leaders facing a post-crisis world
The global pandemic is changing the way people buy, sell, and interact, and African tech executives are adjusting their business continuity and digital transformation plans accordingly. Masum Ali (CC0) As countries start to ease lockdown restrictions and gradually introduce phased return-to-work policies, CIOs are increasingly looking beyond the COVID-19 crisis with a view to implementing revamped digital transformation and business continuity plans. Whether it’s an increased deployment of collaborative tools to handle staff teleworking from home, or undertaking significant changes in…
Windows 10 quick tips: 13 ways to speed up your PC
If you want to speed up Windows 10, take a few minutes to try out these tips. Your machine will be zippier and less prone to performance and system issues. Thinkstock Want Windows 10 to run faster? We’ve got help. In just a few minutes you can try out this baker’s dozen of tips; your machine will be zippier and less prone to performance and system issues. 1. Change your power settings If you’re using Windows 10’s “Power saver” plan,…
How COVID-19 is changing the IT hiring process
Technology companies and IT organizations are still hiring, but are relying on new technologies to screen and hire talent — with an added emphasis on soft skills. Tumisu (CC0) The COVID-19 pandemic has dramatically changed how companies do business almost overnight, forcing a shift at most organizations to across-all-ranks remote and virtual work. But what hasn’t changed as substantially is the need to attract, recruit and hire top IT talent. The pandemic’s full impact on IT hiring remains to be seen,…
7 different ways to uncover IT staff inadequacy
To fail is human, yet rehashed IT bungles can welcome hierarchical fiasco. Here’s the manner by which to cinch a top on your regular fumblers without squashing camaraderie. Each IT head needs to run an association that is prestigious for its exhibition, accuracy and speed. Tragically, those honorable objectives can regularly be wrecked by poor entertainers inside the IT positions. The clingy part is revealing this frequently shrouded issue and managing it without turning into each staff part’s most noticeably…
The coronavirus will change Windows forever
And that’s partly because it’s making it easier for Microsoft to head in a direction it was already taking. Martin Sanchez (CC0) It’s clear that the coronavirus pandemic will forever change the world we know — in the ways we live, work and communicate. And that means technology and software will have to change as well. How? If we look at one dominant software product, Windows, we can already get some ideas. Although it’s still too early to know precisely what…
